FREQUENTLY ASKED QUESTIONS
We ship our controllers worldwide. Shipping costs are calculated at the checkout. Please note, we may not be able to shop everywhere in the world and international orders (Europe + Rest of World) may be subject to import/customs charges.
Absolutely. All of our controllers come with a 6-month warranty as standard. The terms of the warranty are set on our warranty page.
Our controller build time usually takes up to 14 working days. On average, it normally takes between 5-7 working days. This may change during peak periods and before ordering, we always recommend checking our latest build time updates here.
We only use official, brand new controllers. This means the chance of stick drift is extremely small compared to other companies that mass-produce controllers. If you do experience any issues, stick drift would be covered under your 6-month warranty we provide with all orders.
Not yet, but we may explore this in the future.
Selecting a fixed map means the buttons your paddles are mapped to will always stay the same. Our programmable option allows you to change the buttons your paddles are mapped to any time you like using a simple button sequence on the controller.
It's simple really. We've sourced quality technology and have time to modify controllers for a smaller profit compared to the larger corporations. Since the money goes directly back to us, we are still happy with a smaller profit which can be reinvested back into the business and a little something for us.